1 of 1 Case Management Jobs in Oxford

Salesforce Administrator

Hiring Organisation
Stonewater
Location
Oxford, Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
platform-led or multi-team environment. Strong hands-on Salesforce configuration experience (Lightning, Flows, Security Model, Data Model, Reporting). Experience with Service Cloud, case management and Agentforce. Demonstrable experience delivering upgrades, BAU enhancements and fixes aligned to IT governance and sprint cadences. Significant experience using Gearset …/CD, release management and environment promotion. Understanding of Git workflows, DevOps tooling and environment strategies. Excellent communication and documentation skills, with a strong customer-service ethos. Experience working with ITIL processes (incident, problem, change, release). Experience working within Agile frameworks. Appointment to this role will be subject ...