Service Transition Manager
- Hiring Organisation
- FDM Group
- Location
- Worthing, West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £75,000 per annum
supplier organisations. Produce and maintain readiness dashboards, risk registers, acceptance criteria, and governance packs. Support programme governance through attendance at Programme Boards, Change Advisory Boards (CABs), and release approval forums. Ensure accountability and ownership are clearly defined through documented governance models and RACI frameworks. Support production … live events. Incident & Service Management Lead major incident and service management activities during programme releases. Define and implement incident, problem, escalation, and change management models. Ensure appropriate monitoring, management information, reporting, and service metrics are available. Support continual service improvement activities through operational performance analysis and lessons learned ...