1 of 1 Change Control Jobs in Chichester

another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership skills Job Responsibilities: Manage and control the service pod and ensure that … third parties, to ensure that service outages, or other activities, are correctly communicated to the business and/or affected users. Work with the Service Assurance team, to ensure Change Control and Problem Management processes are followed. Develop and maintain knowledge and skills and keep up to date with new processes, procedures and developments in the IT industry. More ❯