ll work collaboratively with colleagues and stakeholders to drive projects through delivery of key outcomes. You’ll have responsibility for the controlled delivery of projects throughout the NPI and change project lifecycle, with a focus on providing leadership, motivation, and support to cross–functional project teams. You will have the necessary skills to cultivate effective key interactions with senior … Planning out the blueprints for software projects alongside product management, setting deadlines, laying out communication strategies. Ensuring each project stays on schedule and adheres to the deadlines with appropriate change control. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Tracking milestones, deliverables, actions, risks, and change requests. Serving as a … liaison to communicate information regarding project deliverables, milestones and change with the wider business. Work with wider teams, Product Managers, Sales and Marketing, Product Owners to plan projects, identifying and mitigating risks and detailing dependencies. Effectively communicates outcomes; creating dashboards, presentations, scope documents that drive decision-making and measure continuous improvement Customer facing experience Oversee project delivery in the More ❯
and Dynamic CRM, Pega. Develop and maintain installation and configuration procedures/documentation for deployments and troubleshooting. Contribute to and maintain environment standards. Ownership of all environment documentation, ensuring changecontrol is applied and all versions are current. Identification of technical documentation gaps the remediation of such gaps. Ensure adherence to the existing Change Management Policy. Perform More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … changes within Dynamics 365 using no-code/low-code tools (e.g. form customisation, views, dashboards). Oversee solution deployments across environments (e.g. Dev ? Test ? UAT ? Production), ensuring version control and system stability. Customise and optimise search functionality, including Dataverse global search within model-driven apps. Automation & Integration Create and manage workflows and business process flows to support automation … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. ChangeControl & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
SCG Connected
in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … changes within Dynamics 365 using no-code/low-code tools (e.g. form customisation, views, dashboards). Oversee solution deployments across environments (e.g. Dev → Test → UAT → Production), ensuring version control and system stability. Customise and optimise search functionality, including Dataverse global search within model-driven apps. Automation & Integration Create and manage workflows and business process flows to support automation … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. ChangeControl & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
SCG Connected
of Dynamics 365 and Power Platform capabilities. Platform Governance & Support Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and changecontrol processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with … optimisation in large-scale CRM environments. Adept at explaining technical solutions to non-technical stakeholders and working closely with business users. Hands-on experience with CI/CD , source control, and work management using Azure DevOps. Strong communication skills, proactive attitude, and the ability to work under pressure and manage multiple priorities. Desirable Qualifications & Attributes Relevant Microsoft certifications in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
of Dynamics 365 and Power Platform capabilities. Platform Governance & Support Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and changecontrol processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with … optimisation in large-scale CRM environments. Adept at explaining technical solutions to non-technical stakeholders and working closely with business users. Hands-on experience with CI/CD , source control, and work management using Azure DevOps. Strong communication skills, proactive attitude, and the ability to work under pressure and manage multiple priorities. Desirable Qualifications & Attributes Relevant Microsoft certifications in More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
of Dynamics 365 and Power Platform capabilities. Platform Governance & Support Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and changecontrol processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with … optimisation in large-scale CRM environments. Adept at explaining technical solutions to non-technical stakeholders and working closely with business users. Hands-on experience with CI/CD , source control, and work management using Azure DevOps. Strong communication skills, proactive attitude, and the ability to work under pressure and manage multiple priorities. Desirable Qualifications & Attributes Relevant Microsoft certifications in More ❯
deployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee changecontrol processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed More ❯
the portfolio of projects and programmes. Ensure projects adopt the PMO governance and controls, with appropriate reporting and assurance to ensure compliance. Ensure adoption of and adherence to effective changecontrol processes across projects. Provide targeted and timely Management Information on all primary activities. Collaboration with senior business stakeholders to ensure smooth process and project change delivery … practice, governance, and controls to achieve understanding and adoption of PMO disciplines beyond the Programme Management function. Skills needed: Extensive PMO Management experience, being able to define, deploy and control a programme or portfolio method that both supports and drives project managers in delivering to time and cost to contractual agreements Experience of programme & portfolio management of varying complexity More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
CPS Group (UK) Limited
release pipelines, driving automation improvements Develop and maintain scripts (PowerShell preferred) to automate infrastructure tasks Monitor system performance, availability, and disaster recovery readiness Maintain documentation and ensure compliance with changecontrol procedures Collaborate across technical teams and support occasional out-of-hours deployments Essential Skills & Experience Proven experience managing on-premise infrastructure including Windows Server, AD, SQL Server More ❯
governance, working closely with Project Managers, Architects, and Delivery Leads. ?? What you'll be doing: Overseeing project governance processes and ensuring portfolio-wide compliance. Managing reporting templates, risk logs, change controls, and investment case documentation. Acting as a key point of contact for governance support across multiple projects. Supporting the Architecture Review Board and various governance forums. ? What we … re looking for: Strong analytical and stakeholder engagement skills. Prior experience supporting project delivery governance across a portfolio. Confidence handling risks, issues, dependencies, and changecontrol processes. Comfortable working with data, frameworks, and process improvement. If you're looking for a role that offers visibility, impact, and the opportunity to work within one of the most ambitious programmes More ❯
need to succeed Understanding of project lifecycle and governance frameworks Ability to liaise with project managers, sponsors, and cross-functional teams Maintaining RAID logs (Risks, Assumptions, Issues, Dependencies) Supporting changecontrol processes and impact assessments Resource tracking and capacity planning Budget tracking and financial reporting Understanding of contract terms, procurement, and vendor management What you'll get in More ❯
deployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee changecontrol processes, best practise and ensure proper documentation. Foster a culture of continuous improvement. Experience required for the Lead A Support Analyst: Previously led and managed software/ More ❯
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
CPS Group
deployment processes and release pipelines, driving automation improvementsDevelop and maintain scripts (PowerShell preferred) to automate infrastructure tasksMonitor system performance, availability, and disaster recovery readinessMaintain documentation and ensure compliance with changecontrol proceduresCollaborate across technical teams and support occasional out-of-hours deploymentsEssential Skills & ExperienceProven experience managing on-premise infrastructure including Windows Server, AD, SQL ServerFamiliarity with CI/ More ❯
Central Office experience required A thorough understanding of ANSI, BICSI, TIA 942 elements of design Previous involvement in the delivery of multiple large developments Familiarity of gating processes/changecontrol within an Owner Operator development organisation An awareness of both Consultant and Contractor appointment contractual obligations Confidence explaining and defending design decisions to Customers and Contractors A More ❯
Central Office experience required A thorough understanding of ANSI, BICSI, TIA 942 elements of design Previous involvement in the delivery of multiple large developments Familiarity of gating processes/changecontrol within an Owner Operator development organisation An awareness of both Consultant and Contractor appointment contractual obligations Confidence explaining and defending design decisions to Customers and Contractors A More ❯
obtained, a P.O. is raised for any remedial work that has been listed on the service report and book in the work to be done. Keep the Client’s changecontrol system up to date, ensuring that any maintenance work is submitted at least two weeks in advance and that the engineer’s names, RAMS (Not generic and More ❯