2 of 2 Change Control Jobs in Stevenage

integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for supporting end users.*Strong communication and documentation skills.*Attention to More ❯

requirements coming in that need to be actioned and resolved promptly. Some of the key deliverables for the role include: Provide the single point of contact for resource, scheduling, change control and general information for all matrix and planned work instructed by the customer. Validate the initial work request and allocate the appropriate group(s) for action, maintaining … accurate status on NG Baileys Management System. Proactively seeking closure and completion of each order in line with the associated Service level agreements (SLA's). Ensuring all change requests raised during the implementation are validated and agreed with relevant parties before commencement of additional work. What we're looking for: Superb organisation skills Good Microsoft Office suite skills More ❯