IT Service Delivery Manager
- Hiring Organisation
- Akkodis
- Location
- Birmingham, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £65000/annum car allow, bonus and benefits
adoption within the business * Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures. * To advise on the latest technologies and innovations that will enhance business IT systems Experience required: * Proven experience working as an IT Service … Support and troubleshooting. * Strong ability to develop customer relationships at all levels. * Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management, * Excellent understanding of Microsoft Office 365 and Microsoft Intune. * Experience of Microsoft CoPilot and other AI tools. * Previous experience leading a team of Service Desk ...