1 of 1 Change Management Jobs in Cornwall

and collaborates across Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/issue management, supplier reviews, cost control, customer proposals, resource modelling, business continuity, major incident/change management, compliance, reporting, and trend analysis. The role fosters a culture of trust … integrity, safety, and professional standards while ensuring operational excellence and customer satisfaction. What youll bring? Essential and desirable skills include leadership, strategic planning, service improvement, customer and supplier management, ITIL, Lean Six Sigma, PowerBI, and project management. Behaviours align with MGroup valuesresponsibility, openness, ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. Qualifications span leadership, ITIL, Prince2 … Agile, and business continuity. Experience includes team management, service delivery, facilities and network operations, customer/supplier relations, and managing growth in fast-paced environments. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service More ❯