IT Support Engineers (3x Roles Available)
Magherafelt, County Londonderry, United Kingdom
Ionic IT Ltd
and requests. Ensure SLA's are being met and escalations of issues when required. Deploying, configuring, and maintaining Windows servers, desktop systems, and networking equipment. Supporting the setup and management of VPNs, including client-based and site-to-site IPSec connections. Administering Microsoft 365 environments, including Exchange Online, SharePoint, OneDrive, and Teams. Performing routine system monitoring, maintenance, patching, and … security checks. Assisting in the planning and delivery of infrastructure and cloud-related projects. Maintaining accurate documentation of client environments, issue resolutions, and change management. Providing guidance and support to team members as required. Liaising directly with clients to ensure expectations are met and exceeded. TECHNICAL RESPONSIBILITIES To succeed in this role, you will need solid hands-on experience … client VPNs and site-to-site IPSec VPNs Operating Systems: Windows Server (2016 - 2025), Windows 11 and MacOS Cloud: Microsoft 365 administration and troubleshooting Intune: Device enrollment and compliance management Backup & Disaster Recovery: Experience in both physical and virtual environments Security: Experience with Endpoint security tools such as SentinelOne, CrowdStrike, Huntress and ESET, as well as Fortinet security products More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: