IM&T Application Support Analyst
Dawlish, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Devon Partnership NHS Trust
urban, rural and coastal demographics that combine to make this a fascinating and beautiful area to be based. The Clinical Applications Support Team are responsible for the effective deployment, management and use of several key line of business applications and supplementary systems. The successful candidate will be joining a dynamic, motivated, and skilled service desk team which sits within … applications used within the Trust, including the Electronic Patient Record system SystmOne, Smartcards plus other applications via a Service Now platform The post holder will be responsible for Ticket management to fulfil service requests and investigate problems raised by staff, providing resolution to known issues routinely, guidance regularly, and investigation less frequently Provide support to users on a day … Procedures to help with resolution of issues. This may also involve liaising with vendors and their representatives to rapidly identify problems and apply effective resolutions Adapting applications according to change management process Upholding the organisational policies relating to access, use, quality and data sharing and championing these within the sphere of work activities There will be a requirement More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
Posted: