2 of 2 Change Management Jobs in Doncaster

for a passionate IT Service Delivery Analyst who will play a vital role in ensuring the efficient delivery and ongoing improvement of IT services, with a particular emphasis on change management. Acting as a bridge between IT and the business, this role ensures that services are delivered in line with agreed standards, changes are implemented in a controlled and … feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal … if your experience doesn't quite match the specification, we'd still really love to hear from you What you'll be doing In this role, youll: Manage the change queue to ensure changes are executed efficiently, with minimal risk to the organisation. Identify potential conflicts among active changes and determine optimal timing for implementing changes in production environments. More ❯

high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals … operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through … proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management More ❯