2 of 2 Change Management Jobs in Dundee

VMware virtual environments alongside Microsoft 365 and Azure cloud services. Monitor network performance, diagnose issues and implement effective solutions. Maintain network security through patch management, firmware updates and cybersecurity best practices. Manage backup and disaster recovery processes to minimise downtime. Support and deliver IT infrastructure projects from design through … escalation point for complex technical support issues and advanced troubleshooting. Maintain accurate technical documentation including network diagrams, configurations and procedures. Follow change management processes and IT best practices. Travel to multiple sites as required. Build strong working relationships with internal stakeholders and external suppliers. Participate in a limited ...

ownership of issues through to resolution. Support network upgrades, migrations, hardware refreshes, and infrastructure improvement projects. Carry out network changes in accordance with agreed change management processes, minimising disruption to users and customers. Investigate recurring or complex network issues and carry out root cause analysis to identify appropriate ...