1 to 25 of 68 Change Management Jobs in Scotland

Conditional Access policies and enterprise applications. Configure SAML SSO for business applications. Maintain dynamic groups and guest user hygiene. Administer access exceptions and bypass groups. SHAREPOINT ONLINE Oversee lifecycle management of SharePoint sites and ensure governance compliance. Supporting content updates to the global intranet. MICROSOFT TEAMS Assign and manage Teams Phone numbers. Support and troubleshoot Teams Meeting Room devices. … MICROSOFT PURVIEW Assist with eDiscovery, content searches, and compliance-related requests. GOVERNANCE & CHANGE MANAGEMENT Adhere to ITIL-aligned change management processes. Document configurations, procedures, and knowledge base articles. Assist in audits and compliance reviews related to M365 services. Comply with all company health and safety policies and procedures, and contribute to maintaining a safe working environment. … accountabilities: Service Delivery: Timely resolution of Microsoft 365-related support tickets in line with agreed SLAs. Platform Health: Completion of regular tenant hygiene tasks and proactive identification of issues. Change Management: Adherence to change control procedures with minimal disruption to services. User Enablement: Support for onboarding/offboarding processes and contribution to user adoption of M365 tools. More ❯

globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Change & Release Management Specialist to join our team in the Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed … App via Aviva Private medical cover from day 1 Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The primary purpose of a Change & Release Management Specialist is to oversee and coordinate the planning, approval, implementation, and documentation of changes and releases within an IT environment. This includes ensuring that changes to … of new versions or updates is smooth, thoroughly tested, and well-documented. What to expect: Carries out the subject matter expert responsibilities for a designated client(s). Integrate change management activities into project plan to meet project deadlines. Analyse, assess, prioritizes, and categorizes change requests. Plan, schedule, and oversee the release of new software, features, or More ❯

What you'll be doing: The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes … are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups, account management, and client stakeholders to drive service stability and continuous improvement. The successful candidate will also participate in an on-call rotation to ensure 24/7 coverage of critical … incidents. Key Responsibilities Incident Management Lead and coordinate the resolution of major and high-priority incidents, ensuring swift service restoration and minimal business impact. Chair major incident review calls and drive timely updates to stakeholders, including senior leadership and customers. Ensure adherence to the incident management process, SLAs, and escalation protocols. Maintain detailed records of incident timelines, communications More ❯

positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser … activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations. The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or network communications with business units and … systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working More ❯

you'll play a key role in ensuring project governance standards are met across the portfolio. You'll work closely with Project Managers to help them understand and apply Change Delivery Model governance requirements, conduct self-assessments, and perform check and challenge to maintain compliance. You'll act as a SME for the projects within your portfolio, training PMs … and control requirements. Produce and maintain portfolio trackers. Train PMs on new governance standards and implement new processes. To excel in this role, you should have: Strong understanding of Change methodologies and industry-standard tools used in project governance and ability to drive and promote a governance culture throughout the organisation. Solid grasp of PMO methodologies in technology project … management space, ensuring projects adhere to governance standards and best practices. Ability to collaborate effectively with stakeholders at all levels, including senior leadership, and present complex information with clarity. Exceptional presentation and communication skills, with the ability to convey key messages concisely and persuasively. Some other highly valued skills may include: Change management and PMO experience, including More ❯

Legal Business Analyst - Edinburgh - Law Firm An experienced Business Analyst with experience working for a law firm in either Business Change IT, Software, or Systems BA role, requirements analysis, and strong analytical skills is required by a leading law firm based in Edinburgh. You must have previous experience of working as a Business Analyst for a law firm. This … home, with some flex on the hours worked. You must have the following experience: At least 3+ years of experience as a Business Analyst, working within IT or Business Change for a law firm Ability to work on multiple IT BA projects, within either IT Business Change, Systems, Software delivery or IT Infrastructure Be able to bring different … areas of the business together, gather requirements and create the most viable technical solutions Be a critical thinker and challenge the norm Excellent Stakeholder management experience Waterfall and Agile experience Dig for information, and stakeholder management and find what is the best solution Have to be accountable and be able to improve the BA process, Need to be More ❯

structures, identifying areas for improvement, and supporting the transition to more efficient and effective ways of working. You'll collaborate with a wide range of stakeholders and contribute to change management and continuous improvement initiatives. What You'll Need to Succeed To be successful in this role, you'll bring: Proven experience in operating model design within large … transformation programmes. Strong business analysis and process mapping capabilities. Excellent stakeholder engagement and facilitation skills. A solid understanding of administrative operations, ideally within a complex organisational setting. Familiarity with change management principles and tools. The ability to manage competing priorities and deliver high-quality outcomes under tight deadlines. You'll also be confident producing documentation such as TOM More ❯

structures, identifying areas for improvement, and supporting the transition to more efficient and effective ways of working. You'll collaborate with a wide range of stakeholders and contribute to change management and continuous improvement initiatives. What You'll Need to Succeed To be successful in this role, you'll bring: Proven experience in operating model design within large … transformation programmes. Strong business analysis and process mapping capabilities. Excellent stakeholder engagement and facilitation skills. A solid understanding of administrative operations, ideally within a complex organisational setting. Familiarity with change management principles and tools. The ability to manage competing priorities and deliver high-quality outcomes under tight deadlines. You'll also be confident producing documentation such as TOM More ❯

Conditions: UK/NATO nationality is a must The Role This mission ( Technical Delivery Manager ) is to ensure coordination with implementation Services teams including Solution Design, Application experts, Configuration Management, Solution Integration, Engineering, and Global Delivery Centers, and work closely with the client. Your Responsibilities (Up to 10, Avoid repetition) The Technical Delivery Manager owns the project's Delivery … methodology when applicable with direct contribution on Release Train Engineer, Scrum Master, or Product Owner roles & responsibilities. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management, and problem management. Optimising the deployment process, implementing Continuous Integration, Continuous Deployment, and Test automation processes with the DevOps teams. Contribute to … Customer management activities for technical coordination, establishing trust, and meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Drive excellence in execution through continuous improvement and change management. Implement software delivery performance measurement indicators. Performance Measurement: On Time Delivery, Committed budget (effort) deviation, Software Delivery Processes Compliance, Customer Satisfaction --> to be filled based on More ❯

Who we are looking for State Street seeks to recruit a Software Development Lifecycle Management (SDLCM) and Cloud Security Management (CSM) Governance program lead able to oversee and perform both SDLCM Governance and CSM Governance functions to provide deliverables within the Fusion & Security Operations (F&SO) Governance Program. This includes gathering, analyzing, and enriching data for utilization on … What we value These skills will help you succeed in this role A deep understanding of SDLCM and CSM in regards to the software development lifecycle and cloud security management in a corporate environment Strong problem solving and analytical skills Ability to effectively drive results, provide feedback/direction, and build relationships with leaders and team members in a … protection governance, AI and machine learning governance related to encryption and data loss prevention, or related functions demonstrated through work, military, or education Experience using ticket tracking tools for change management, tracking, and reporting demonstrated through work, military, or education Strong background in cybersecurity, Software Development Lifecycle Management, and Cloud Security Management Why this role is More ❯

external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … delivered on time, on budget, and to high standards Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs Driving user adoption through effective change management, communications, and training Monitoring platform performance, service levels, and ROI, using data to inform future improvements Ensuring the platform remains compliant with relevant security, regulatory, and data … privacy standards What We're Looking For Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM,ITOM platforms Strong knowledge of IT service management, IT operations management, and related processes Excellent stakeholder management skills Strong vendor management skills, with experience managing licences, support contracts, and performance Agile knowledge ServiceNow certifications (e.g. More ❯

external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … delivered on time, on budget, and to high standards ** Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs ** Driving user adoption through effective change management, communications, and training ** Monitoring platform performance, service levels, and ROI, using data to inform future improvements ** Ensuring the platform remains compliant with relevant security, regulatory, and data … privacy standards What We're Looking For ** Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM,ITOM platforms ** Strong knowledge of IT service management, IT operations management, and related processes ** Excellent stakeholder management skills ** Strong vendor management skills, with experience managing licences, support contracts, and performance ** Agile knowledge ** ServiceNow certifications (e.g. More ❯

IT Change Analyst (Contract) Location: Scotland - Hybrid (2-3 days/week in Glasgow, Perth, Inverness, or Aberdeen) Contract Length: 8 months (extension likely) Our client is looking for an IT Change Analyst to support the delivery of major Digital and Cyber Resilience programmes. This role focuses on the people side of change , helping to embed new … systems and ways of working across the organisation. Key Responsibilities: Assist in identifying change impacts, communication needs, and training requirements. Create and distribute engaging change communications and learning materials (e.g. emails, videos, presentations). Manage content on internal platforms and maintain distribution lists. Organise and support change events (roadshows, workshops, online sessions). Track attendance, gather feedback … and report on engagement and training. Collaborate closely with IT Change and Programme Delivery teams. Skills & Experience: Proficient in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Yammer, etc.). Strong communication and visual storytelling skills (infographics, gifs). Highly organised with strong attention to detail and analytical thinking. Familiar with project lifecycles (Waterfall and Agile). Team-oriented and collaborative. More ❯

customer satisfaction. Imagine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project …/SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

customer satisfaction. Imagine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project …/SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

satisfaction. I magine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project … a SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

satisfaction. I magine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project … a SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

responsible for ensuring that all projects are delivered on time, within budget, and to the required quality standards. This role also involves managing scope, schedule, budget, quality, safety, and change management. The position is a hybrid-based Network Project Manager role in one of the DXC reginal delivery centres in either Erskine or Newcastle. Expectation is the successful candidate … will cover project management delivery on complex technical network projects. Suitable candidates must have or be able to achieve SC clearance Key Responsibilities: Project Management: Oversee the planning, coordination, and control of projects to achieve specified objectives, ensuring projects are functionally and financially viable. Scope and Schedule Management: Define and manage project scope, and develop detailed project … schedules, ensuring timely delivery of milestones. Budget Management: Monitor and control project budgets, ensuring that financial objectives are met, and resources are allocated efficiently. Quality Assurance: Ensure that all project deliverables meet the required quality standards and align with client expectations. Safety Management: Identify and mitigate project risks, ensuring compliance with safety regulations and protocols. Change Management More ❯

customer, project, and support teams. • Manage escalations and Major Incidents. • Work with account teams on contractual negotiations for renewals. • Report on client profit and loss KPIs. • Ownership of Service Management processes and their documentation in IT Glue. • Ownership of the transition process of Managed Service customers from pre-sales to operational support. • Capacity planning of support teams to ensure … performance and customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of … Project and Operational Incident, problem, and change management within a complex environment. Strong partner management expertise, with demonstrable experience of navigating complex multi-vendor environments. Exceptional stakeholder engagement, influencing, and communication skills. Ability to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of More ❯

Join us as a Programme Management Office at Barclays, where you'll play a role in enabling data-driven decisions to optimise value within Wholesale risk and support the annual planning process. This role requires extensive experience working in an agile PMO environment to support and enable agile project delivery. You'll also benefit from being part of a … vast professional network, collaborating with industry mentors and experts. To be successful as a Programme Management Office, you should have experience with: PMO/VMO in an Agile delivery model. Producing high-quality PowerPoint documentation. Producing Agile Metrics. Additional valued skills include: Supporting Agile Ceremonies. Practical experience with JIRA. Strong Excel skills for data manipulation. You may be assessed … on key skills such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology skills, along with job-specific technical skills. This role will be based in our Glasgow office. Purpose of the role To support change delivery managers in delivering successful projects while ensuring project management processes align with controls and More ❯

Lab, being responsible for one or more technical products. This role is accountable for infrastructure and security strategy, as well as the technical product roadmaps across the Data Loss Management (DLM) feature team. A key focus will be on improving Data Loss Prevention (DLP) and Data Security Posture Management (DSPM) capabilities, ensuring alignment with business goals, compliance standards … roadmaps for DLM, with a focus on DLP and DSPM capabilities. Collaborate closely with the DLM Product Owner to drive product direction, prioritise features, and ensure successful delivery. Team Management and Development Lead, mentor, and develop a high-performing team of engineers. Nurture a culture of continuous improvement, innovation, and accountability. Implement structured development frameworks and performance management … automation outcomes and operational performance to senior collaborators. Security and Compliance Develop and implement security policies and practices, with a strong emphasis on DLP and DSPM. Ensure proactive risk management and compliance with internal and external regulatory standards (e.g., ISO 27001, NIST). Continuously assess and improve the organisation's data security posture. Innovation and Change Enablement Partner More ❯

Lab, being responsible for one or more technical products. This role is accountable for infrastructure and security strategy, as well as the technical product roadmaps across the Data Loss Management (DLM) feature team. A key focus will be on improving Data Loss Prevention (DLP) and Data Security Posture Management (DSPM) capabilities, ensuring alignment with business goals, compliance standards … roadmaps for DLM, with a focus on DLP and DSPM capabilities. Collaborate closely with the DLM Product Owner to drive product direction, prioritise features, and ensure successful delivery. Team Management and Development Lead, mentor, and develop a high-performing team of engineers. Nurture a culture of continuous improvement, innovation, and accountability. Implement structured development frameworks and performance management … automation outcomes and operational performance to senior collaborators. Security and Compliance Develop and implement security policies and practices, with a strong emphasis on DLP and DSPM. Ensure proactive risk management and compliance with internal and external regulatory standards (e.g., ISO 27001, NIST). Continuously assess and improve the organisation's data security posture. Innovation and Change Enablement Partner More ❯

Location: Scotland - Hybrid (2-3 days/week in Glasgow, Perth, Inverness, or Aberdeen) Contract Length: 8 months (extension likely) Our client is looking for an IT Change Analyst to support the delivery of major Digital and Cyber Resilience programmes. This role focuses on the people side of change , helping to embed new systems and ways of working … across the organisation. Key Responsibilities: Assist in identifying change impacts, communication needs, and training requirements. Create and distribute engaging change communications and learning materials (e.g. emails, videos, presentations). Manage content on internal platforms and maintain distribution lists. Organise and support change events (roadshows, workshops, online sessions). Track attendance, gather feedback, and report on engagement and … training. Collaborate closely with IT Change and Programme Delivery teams. Skills & Experience: Strong communication and visual storytelling skills (infographics, gifs). Highly organised with strong attention to detail and analytical thinking. Familiar with project lifecycles (Waterfall and Agile). Team-oriented and collaborative. Experience with Poppulo or similar tools. 2+ years in Business Change within large IT projects. More ❯

chance to be at the forefront of intelligent automation and digital transformation. The Role As the sole Business Analyst, you will be the driving force behind business analysis and change management initiatives. You'll need to hit the ground running with proven end to end change experience, confidently managing projects from initial requirements gathering through to delivery … process optimisation across the business. Excellent communication is essential, you will build strong relationships with stakeholders, gain buy in, and bring the entire business along on the journey of change and innovation. This role blends business analysis with project management responsibilities, requiring someone adaptable and organised enough to manage multiple concurrent initiatives, liaise closely with outsourced IT partners … AI can transform business operations from automating routine tasks to delivering actionable insights. ** Hybrid Skill Set: This isn't just business analysis, you'll combine BA expertise with project management leadership to bring ideas to life. ** Diverse Project Pipeline: Engage with a variety of initiatives, from intranet development to AI pilots, with the freedom to innovate. ** Collaborative Environment: Work More ❯

Deadline: 15 August 2025 Department: Delivery Operations Employment Type: Permanent Location: Glasgow/Hybrid Description As Senior Project Manager, you will be responsible for establishing best in class project management methodologies and principles that will facilitate the delivery of AutoRek's Professional Services implementations for our client base around the globe. You will drive the delivery of our engagements … and ensuring top quality team delivery. From project initiation through to execution, you will be responsible for planning, resourcing, and reporting on the progress of deliverables while controlling scope, change management, risks and ensuring timely resolution of issues and blockers. The role will involve managing multiple concurrent projects and working with several team members within a matrix environment. … Key Responsibilities Day-to-day management of implementations of the AutoRek core financial management solution Manage resources, time, scope, and budget on multiple projects by creating and maintaining detailed project plans that emphasise speed to delivery while maximising the efficient use of resources needed to meet the requirements Plan, manage and communicate the progress of the project, achieving More ❯