Gloucester, Gloucestershire, South West, United Kingdom
pib Group
Technical Document Analyst Working as part of the Application ChangeManagement Team, this role will support documentation preparation to support application change and configuration across multiple applications used within the Underwriting & Schemes division within the PIB Group. Key Responsibilities: Support the creation and maintenance of technical documentation … including policy wordings, IPIDs, notices of change, policy schedules, certificates, policy related letter/email templates. Review change requests submitted by the business and effectively capture and document requirements. Ensure all technical documentation complies with company standards and guidelines and is accurate, comprehensive, and kept up-to-date. … to relevant stakeholders including the status of their current requests, and progress of inflight changes. Effectively configure applications (where possible) as part of the changemanagement process. Undertake proof reading or system integration testing and in some cases, user acceptance testing. Update and create knowledge-base articles to More ❯
Gloucester, Gloucestershire, South West Hybrid / WFH Options
CGI
and project documentation along with building and tracking project plans. Key Tasks: • Experience delivering systems from initiation to project close using agile and project management methodologies. • Work alongside CGI directors and clients to manage a variety of project deliveries, CGI members and partners. • Work alongside our agile teams and … and integrity of the project. • Adopting and apply appropriate technical and quality strategies and standards. Required qualifications to be successful in this role • Stakeholder Management • Issue Management • Risk Management • Project Management • Leadership • Desired Competencies: • ChangeManagement • Program Management • Negotiation • Agile • Quality Assurance #LI More ❯
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯