3 of 3 Change Management Jobs in Maidenhead

The ITSM Service Manager will be responsible for collaborating with various team leads to understand their processes and define the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with … training and support to team members on new workflows and ITSM processes. Reporting: Generate and analyze reports to monitor the effectiveness of workflows and identify areas for improvement. Stakeholder Management: Build and maintain strong relationships with key stakeholders to ensure alignment and successful implementation of workflows. Problem Solving: Address and resolve any issues related to workflow configuration and ITSM … processes. Vendor Management: Manage relationships with ITSM vendors and ensure that issues escalated to them are resolved promptly and effectively ("voice of the customer"). Change Management: Ensure new ITSM functionality are deployed with stakeholders awareness and concerns raised are proactively addressed. Consistency and Global Standards: Ensure that processes are consistent and standardized across the organization globally. More ❯

Job Purpose The Communications and Change Lead is responsible for developing and executing change management strategies and communication plans to support business transformation initiatives. This role ensures employees are engaged, informed, and supported throughout the change process, minimizing resistance and maximizing adoption and sustained change. About RWS Business Transformation Office The Business Transformation Office (BTO) within … RWS serves as a strategic hub responsible for driving and overseeing organizational and technology change initiatives aimed at enhancing corporate performance, efficiency and competitiveness. It plays a pivotal role in facilitating and orchestrating transformational efforts across various business functions and units, globally. At its core, RWS's BTO functions as a catalyst for change, working closely with the … By aligning transformation initiatives with overarching business goals and objectives, the BTO division ensures that efforts are purposeful, coordinated and results-driven. Job Overview Key Responsibilities Develop and implement change management plans for projects or programs (including stakeholder engagement, change impact assessments, and readiness plans). Identify change risks and create mitigation strategies. Work with project More ❯

working with cutting-edge networking technologies, supporting critical operations that underpin some of the UK's most important communications infrastructure. In this role, you will take ownership of incident management, network monitoring, and technical troubleshooting across a multi-vendor environment. You'll support service continuity and performance by diagnosing faults, escalating where necessary, and liaising with both internal teams … equivalent) Familiar with WAN technologies, troubleshooting Cisco/Juniper/Huawei networks Understanding of IP, OSPF, BGP, MPLS and SD-WAN (Fortinet) Familiar with ITIL processes for incident and change management More ❯