Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for … the changemanagement process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd … to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for ChangeManagement process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB More ❯
rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate … SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party … deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for ChangeManagement process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration More ❯
and process improvements to enhance efficiency and scalability. Strong people leadership skills, with a history of developing and inspiring high-performing teams . Exceptional changemanagement capabilities , with the ability to take teams on the journey without sacrificing service excellence. Commercially astute, with experience in budget management and delivering against financial targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Strong analytical and problem-solving abilities, with a data-driven mindset. About the Team As a Prop-Tech business, we are always looking to the future. What can we More ❯
our organisation, it's pivotal to the way we do business everyday and achieving our mission. Our technology organisation is transforming; we want to change how we work, improve our technology architecture incrementally, be better at engineering, building out our data capability and drive innovation. Our software is evolving … solution architecture Supporting analysts and users performing System and User Acceptance Testing Working with the team to help develop deployment and resource plans with changemanagement Working towards being a subject matter expert in a subset of their technology solutions We'd love to hear from you if … of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme and online GP appointments. Ready for a Change? If you're looking for a role that challenges you and offers growth opportunities, we encourage you to apply. Join us and be part More ❯