Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance … of the changemanagement process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes … a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the ChangeManagement process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience more »
Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for … the changemanagement process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd … to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for ChangeManagement process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB more »
virtual event platforms like Zoom and MS Teams, along with excellent communication and organizational skills, is required. The position involves collaboration with the Senior Management Team and the Board of Directors to achieve a set of comprehensive objectives for the upcoming years. GPN invites dynamic professionals with a strategic … resolving issues through effective mechanisms. The position entails identifying new service delivery opportunities in collaboration with Clinical Directors, member practices, and the GPN Senior Management Team. Responsibilities also include organizing an annual calendar of engagement activities in partnership with the Board Director responsible for Engagement, meeting member requirements and … identifying project interdependencies. The role requires collaborative leadership with the Senior Management Team to ensure alignment with GPN leadership goals, delivering projects on time, maintaining high work standards, and managing resources cost-effectively. It also involves expanding and optimizing a directory of services for practices, leading a team of more »
rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate … SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party … deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for ChangeManagement process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Tata Technologies Europe Ltd
degree educated or significant equivalent experience or qualifications. Ability to lead the resolution of business, technical and process issues as they arise. Knowledge of change control, product definition and changemanagement processes will also prove invaluable. Successful history of delivery within the automotive sector Competences Drive for more »