2 of 2 Change Management Jobs in West Wales

analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector … continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking ...

commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel.Key responsibilitiesService OperationsImplement and champion ITIL or Agile Service Management processes for incident, problem, and change management.Lead the resolution of major incidents and conduct root cause analyses.Use ticket management tools like ServiceNow … runbooks, disaster recovery plans, and security plans.Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture of continuous improvement.Oversee knowledge management, team schedules, and the communication of IT policies.Support team members\' growth by providing regular feedback and helping them create development plans to advance their ...