19 of 19 Change Management Jobs in Wales

Job summary A new role within the Digital Directorate, the Head of Digital Business Change and Benefits will be an integral part of the Wider Digital Leadership Team. This role is essential for enabling a more user-centred, inclusive and problem-first approach to digital innovation and transformation, enhancing adoption of digital solutions and measuring impact of our initiatives. … The postholder will be expected to provide leadership and expertise both within the directorate and across WAST in relation to digital change management, inclusive engagement, co-designing transformation activities, digital inclusion and health equity. To do this, the postholder will need to proactively engage across the organisation with strong influencing, partnership and relationship-building skills. This postholder will … to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job The Head of Digital Business Change and Benefits will be responsible for developing and delivering a structured lifecycle and governance framework for identifying, testing, evaluating, scaling or retiring new digital technologies and service models. This More ❯

time and cost. Responsible for the project producing a result that achieves the benefits defined in the Business Justification/Case and the Project Initiation Document. To provide task management for the Project Team. Mentoring and training for the Project Team inc. Project Officers and Project Specialists as appropriate The post holder will have a strong familiarity with PRINCE2 … and communications Direct and motivate the project team while emphasising a focus on product delivery Ensure that evaluations are conducted to accurately measure progress against plans including dependencies. Oversee change control and any required configuration management Develop solutions to project problems Ensure completion of project activities and goals have been achieved to agreed schedule, costs and quality Manage … meets the DHCW strategic direction Person Specification Qualifications and Knowledge Essential Masters qualification in an associated professional field (or equivalent qualification/experience). Relevant professional registration in Project Management such as PM Chartered Project Professional or PRINCE2 Registered Practitioner) Knowledge gained through practical experience of working at this level, across the range of work procedures and practices. Evidence More ❯

are logged, tracked, and resolved in line with service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on … to user queries. Maintain ITIL awareness, ensuring professional service delivery. Monitor and report on performance against Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Manage requests for change in line with the National Change Management process. Produce management reports highlighting trends, risks, and abnormal system performance. Contribute to documentation, procedures, and the development of More ❯

a complex, multi-million-pound programme from Preliminary Design Review (PDR) through to Final Design, Build, and eventual delivery. The Project is strategically critical for NautIQ, requiring rigorous project management, stakeholder engagement, and disciplined delivery governance. You will report directly to the VP of Electrical Engineering and lead a cross-functional team to deliver all contractual milestones, managing risks … and manage integrated project plans, ensuring resource, budget, and timeline commitments are achieved.Own the project budget and manage multi-million-pound financial delivery in line with contractual requirements. Stakeholder Management Act as primary point of contact for internal and external stakeholders, including customers, suppliers, and senior Rolls-Royce leadership.Lead complex stakeholder engagements, managing competing priorities and driving alignment across … engineering, procurement, commercial, and operational teams. Risk & Change Management Identify and manage project risks and issues, ensuring mitigations are implemented and escalated appropriately.Manage scope and change control, ensuring effective communication and approvals for project variations. Governance & Reporting Provide clear and concise reporting to executive leadership, programme boards, and the Audit & Risk Committee as required.Ensure compliance with PMO More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Act as a subject More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

pipelines Excellent problem-solving, communication, and stakeholder engagement skills Bonus if you have: Experience with infrastructure-as-code and containerisation tools (Terraform, Docker, Kubernetes) Knowledge of GraphQL, microservices, and change management principles Exposure to Azure DevOps, GitHub Actions, or Jira for pipeline automation What you'll get in return A rare opportunity to shape a greenfield cloud and More ❯

Solutions may be in house tools and applications, better optimising what we already have or procurement of new products. The Digital Innovation Lead will lead on day-to-day management of various digital support across WAST, including the digital innovation lab, design and implementation of a digital innovation training package and creating the environment to utilise flexible and innovative … new technologies to deliver impactful, scalable improvements. Our team prioritises user experience and service design, ensuring that our solutions are intuitive, inclusive, and accessible. Additionally, this team will support change management, continuous improvement, and evaluation to foster a culture of ongoing development and excellence. About us #RemarkablePeople Our workforce is made up of over 4,000 remarkable people … description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Expert knowledge of digital transformation, innovation and change acquired through a combination of specialist training and relevant study (eg computer science, software engineering, mathematics) to Postgraduate level or equivalent Knowledge Essential Extensive experience working in a complex More ❯

Our Testing & Automation Vision Over 80% test automation coverage - enabling 611 functional tests in 3 hours instead of 6 weeks manually. Integrated CI/CD pipelines so every code change is tested instantly, reducing risk and improving efficiency. A shift to microservices and API-first design , ensuring a modern, scalable system that integrates with national health platforms. Developing a … highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices Proven experience in the analysis, testing and product management of digital systems. Proven record in the delivery and support of major digital products and services Experience in coaching and mentoring staff; specifically agile and multi-disciplinary teams Excellent … to and identifying training needs Ability to manage and motivate staff by contributing to and identifying training needs Ability to organise own work and manage a team effectively. Implement Change Management methodology within team environment. Ability to analyse and resolve complex issues using expert judgement skills to prioritise and compare options Ability to provide or receive highly contentious More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

new technologies to deliver impactful, scalable improvements. Our team prioritises user experience and service design, ensuring that our solutions are intuitive, inclusive, and accessible. Additionally, this team will support change management, continuous improvement, and evaluation to foster a culture of ongoing development and excellence. Main duties of the job As a key member of the newly formed Digital More ❯

will be systems engineer who is responsible for designing and implementing solutions in the Avaya Contact Centre space. You will operate with a growth mindset, helping drive transformation and change, aligned with line of business goals. You will drive innovation, eliminate non-permitted technology, and improve operational excellence by solutioning and delivering modern end user solutions that creates consistent … the line of business by engaging with them in a meaningful way. • Reviewing vendor financial proposals and ensuring value for money against the scope and complexity of work involved. • Change management, application governance and risk governance. To be successful in this role, you will need to be already able to do most of these things: • Be a self More ❯

are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are … the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress … performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration More ❯

are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are … the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress … performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration More ❯

paint application or similar applications o Good appreciate of electrical circuitry and robot safety standards and how they apply o Proven structured problem solving methods and experience of process change management o Flexibility to travel with UK & Europe for commission purposes The opportunity: This is an excellent opportunity for an experienced Robot Engineer or Robot Programmer to be More ❯