Change and Transformation Project Manager
Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Diana Duggan UK Limited
Our client, a leading Telco firm, is looking for an experienced Change Project Manager to join them on a Customer Service (CX) Transformation programme. You’ll bring proven re-engineering experience with Contact Centres - ideally gained within the telecoms industry - running customer-focused change and driving transformation initiatives. You will be a qualified Prince 2 practitioner, and … as Project Manager, your role will be to implement and manage change - ensuring projects are delivered on time, within scope and budget, and aligned with business goals. Key details: Location: Hybrid - 2-3 days per week in Milton Keynes Rate: £550 per day (inside IR35) Contract type: Employment (Umbrella Company) Duration: 6 months, with scope to extend Key … and objectives, ensuring technical feasibility Oversee documentation across the full lifecycle of project creation, development, and implementation Track progress to ensure projects run on time and within budget Implement change across departments to improve processes and frameworks Monitor delivery of expected outcomes and benefits Ensure alignment with overall business goals Create reports and updates for senior managers and key More ❯
Employment Type: Contractor
Rate: £550 per day
Posted: