2 of 2 Chat Support Jobs in Tyne and Wear

This position will own the focus on delivering exceptional customer experiences while expanding ownership of operational and white-glove services. Reporting to the Customer Support Manager, you'll be responsible for delivering high-touch operational support services and concierge-level customer experiences for Xplor Mariana Tek clients. This … platform administration, add-on configuration, and white-glove services that require exceptional attention to detail, customer advocacy, and ownership. As a member of the Support Operations team, you will serve as the primary owner of operational and administrative customer requests, ensuring accurate execution, proactive communication, and exceptional service throughout ...

Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. The position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting … Ensure CRM records are accurate, complete and consistently maintained. Manage data imports, exports and cleansing to maintain a high level of data integrity. Customer Support Provide prompt and professional first-line support via live chat and email. Respond to customer queries efficiently and professionally. Ensure customer interactions ...