2 of 2 Chatbot Jobs in Leeds

centre platforms A background in Contact Centre Technology, Telephony Management or Customer Operations Technology Experience owning and improving customer contact platforms Exposure to AI, chatbots, voicebots or automation technologies Strong stakeholder management and leadership skills Nice to Have Amazon Connect, Genesys, NICE CXone, Five9 or similar platform experience Financial Services ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...