14 of 14 Chatbot Jobs in Manchester

experience Experience working in a professional services/consultancy environment preferred. Experience solving natural language processing problems. Experience creating generative AI applications, such as chatbots or RAG retrieval systems. Stay up to date with cutting edge of AI, reading research papers, attending conferences, etc. Ability to work effectively across multiple ...

centres, workflow automation or enterprise software. Exposure to AI tools such as ChatGPT, Claude, Gemini, Copilot or other AI platforms. Experience with conversational AI, chatbots, virtual agents or customer service automation. Experience creating process maps, user stories, acceptance criteria, test plans or solution documentation. Understanding of APIs, integrations, webhooks ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

ServiceNow HRSD.* Build and prototype solutions leveraging HR-specific AI platforms, taking ideas from POC to production.* Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards.* Establish AI performance monitoring and responsible AI frameworks ...

scalability. Strong operational excellence background: deployment automation, monitoring, incident resolution, and cost optimization. Experience with multi-channel environments, including voice, email, social, chat/chatbots, and automations. Experience mentoring junior engineers and coordinating work across cross-functional teams. Strong problem-solving, analytical, and data analysis skills, with the ability ...

model outputs, configuration state, hardware status, support history, and customer‐specific metadata. Design agent workflows that sit inside real task surfaces rather than generic chatbot experiences. Build evaluation and observability for agent behaviour, including tool‐call history, task success metrics, regression tests, failure modes, traceability, and guardrails. Collaborate with ...

building AI-powered systems that integrate directly with Electronic Health Record (EHR) platforms, helping health systems operate effectively at scale. This isn't a "chatbot on a landing page" - it’s deep, integrated infrastructure that changes how care is delivered. The Team: AI-Native by Design ...

building AI-powered systems that integrate directly with Electronic Health Record (EHR) platforms, helping health systems operate effectively at scale. This isn't a "chatbot on a landing page" - it’s deep, integrated infrastructure that changes how care is delivered. The Team: AI-Native by Design ...

product management. Build and integrate AI-powered features into web applications and enterprise tools. Build and optimize Retrieval-Augmented Generation (RAG) solutions to power chatbot interactions Work both independently and paired with other team members to ensure efficient delivery of prioritised features. Take part in the planning and refinement … development workflows in day-to-day engineering usingAI/ML APIs and SDKs Hands-on experience developing RAG solutions or working with LLMs for chatbots is preferred In-depth understanding of CI/CD and the tools used to implement them, such as Jenkins. Experience with software repository tools, such ...

Manchester to optimise our Zendesk-based Customer Interactions Platform. You will configure, automate, and improve chat and ticket workflows, while enhancing self-service with chatbot skills and a strong knowledge base. You’ll analyse data to drive improvements, troubleshoot issues, and stay ahead of Zendesk updates. This is a hybrid ...

solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence … Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping ...

Customer AI Implementation Engineer Location: Hybrid Altrincham/Manchester Type: Full-time Salary: Up to £40,000 depending on experience Join us at Focus Group and help shape the future of AI-powered customer experiences. ...

Zendesk) to accelerate the digital customer and colleague experience at On the Beach. You will configure, maintain, and continuously improve our platform through automation, chatbot optimisation, and self-service enhancements, working to increase customer confidence and satisfaction whilst reducing unnecessary contact volumes. What you’ll be doing … user management Develop and implement new automations in both chat and ticket workflows that reduce manual effort and improve efficiency Manage and maintain chatbot skills, intents, and utterances to continuously optimise performance, collaborating with product stakeholders to design effective interactions aligned with company policies and service standards Analyse chatbot flows ...