1 to 25 of 243 Chatbot Jobs in the UK excluding London

artificial intelligence/machine learning concepts and experience integrating AI-driven tools or features into software products or development workflows. For example, hands-on experience with AI coding assistants, chatbots, recommendation systems, or data analytics platforms will be a plus. A demonstrated interest in staying current with AI trends and technologies is highly valued given the strategic importance of AI More ❯

be on Dynamics Omnichannel with Co-Pilot studio (IVR and also chat bot) to support with a project the client has inflight. The roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial More ❯

Responsibilities: Design, develop, and maintain software solutions utilizing AWS AI services such as Amazon Lex and Large Language Models (LLMs). Collaborate with cross-functional teams to integrate AI capabilities into contact centre solutions. Write clean, efficient, and maintainable code More ❯

negotiation skills. Desirable Skills (Not Essential but beneficial) Experience working with React, Next.js, or modern web frameworks. Hands-on software engineering background. Familiarity with AI-driven personalisation, automation, or chatbot integration. 25 days holiday + bank holidays. Company pension contribution. Modern office in the centre of Liverpool's business district. I wish to receive email updates and newsletters from Downing More ❯

translation to facilitate smoother conversations when the customer and agent speak different languages. Key job responsibilities - Build and maintain the inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging LLMs. - Develop and own the deployment pipelines for integrating and deploying LLM models into production environments, including rigorous testing and validation stages. - Design and implement the ML inference service More ❯

AI-powered systems and work closely with clients to bring ideas to life. What youll do: Design, develop, and deploy scalable, cloud-based applications Build AI tools, agents, and chatbots Work with modern languages (e.g. Python, TypeScript, Java, Go) and frameworks (e.g. React, Node.js, FastAPI) Contribute to architectural decisions, CI/CD pipelines, and infrastructure as code Collaborate with cross More ❯

feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

of Artificial Intelligence (AI) Work in collaboration with the Information Management Officer to take lead in implementing AI solutions across various IT and IM functions including application sifting and chatbot development MS SharePoint Online Provide assistance with configuring and maintaining the existing SharePoint sites and going forward take lead in creating new SharePoint Essential Criteria: Degree/Higher degree in More ❯

Expertise Any experience of digital projects including Global Samples, Web Navigation and Registration & Login is highly desirable. Real-time marketing reporting. Piloted AI/ML-driven features Product recommendations, chatbots) Adopted low-code tools (Webflow, Unbounce) for rapid campaign landing pages Cross-functional leadership bridging*marketing, sales, and engineering teams. Expertise in global campaign rollouts and localization (multi-language platforms More ❯

Customer Experience Proven B2B Tech expertise in creating differentiated customer journeys Strong technical fluency in: Modern Workplace (M365, UEM, VDI); Cloud & Edge (Azure, AWS, Edge AI); and Gen AI, Chatbots, RPA Power BI, ROI/TCO Calculators, Digital Twins Hands-on with POC/Prototype environments (e.g., VMware, Hyper-V) Strong communicator across both CxO and technical audiences What we More ❯

performance Forecast sales performance to ensure stock availability Identify and create opportunities to increase web traffic Ensure all aspects of the website are functioning properly (e.g., payment gateways, AI chatbots) Candidate's Profile Fluent in one or more European languages (preferred) Previous experience in e-commerce Experience with digital advertising tools Knowledge of web development languages Strong data visualization and More ❯

Role As a Product Owner with a specialist focus on client applications, you will be driving the delivery of technology solutions including digital learning campaigns, mobile and web apps, chatbots and AI solutions. Key Responsibilities: Support the delivery of the client knowledge solutions in line with business strategy Works collaboratively to build relationships within all areas of the business and More ❯

Contact Centre data – identifying trends, tracking performance, and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

you can deliver in this role then we want to hear from you. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not be considered for this or More ❯

will be focused around Operational Efficiency, Contact Volume Analysis, Agent Performance Reporting & Workforce Management Support. You will be responsible for consolidating data from multiple sources, including CRM (Zendesk), telephony, chatbot & mail. Your team will support the wider business in moving towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across More ❯

We are looking for an advanced physicist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of physics- a completed or in progress Masters/PhD is preferred … on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex physics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯

We are looking for an advanced physicist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of physics- a completed or in progress Masters/PhD is preferred … You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex physics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯

We are looking for an advanced physicist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of physics- a completed or in progress Masters/PhD is preferred … You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex physics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯

on experience with Power Platform (Power Apps, Power Automate, Dataverse) Knowledge of Canvas Apps, Model-Driven Apps and data modelling best practices Experience deploying AI CoPilot agents or building chatbots using CoPilot Studio Familiarity with Power Fx, REST APIs, custom connectors and Microsoft 365 Strong communication skills and a collaborative approach to solution-building A willingness to learn skills/… technologies you haven't worked on yet and a personality that enjoys learning Bonus if you have Microsoft certifications like PL-100 or PL-400 Experience with chatbots, virtual agents or business process automation Background in Azure tools like Logic Apps, Functions or API Management Understanding of AI/ML use in business apps Why this role? You'll get More ❯