8 of 8 Chatbot Jobs in the North West

negotiation skills. Desirable Skills (Not Essential but beneficial) Experience working with React, Next.js, or modern web frameworks. Hands-on software engineering background. Familiarity with AI-driven personalisation, automation, or chatbot integration. 25 days holiday + bank holidays. Company pension contribution. Modern office in the centre of Liverpool's business district. I wish to receive email updates and newsletters from Downing More ❯

ability to collaborate across departments. Ideally you will also have some: Familiarity with Connex, or other call centre/marketing platforms. Understanding of AI and automation in customer service (chatbots, sentiment analysis, etc.). Experience with data analytics, BI tools (e.g., Tableau, Power BI), and performance dashboards. This fantastic new role is to be based in the company’s office More ❯

ability to collaborate across departments. Ideally you will also have some: Familiarity with Connex, or other call centre/marketing platforms. Understanding of AI and automation in customer service (chatbots, sentiment analysis, etc.). Experience with data analytics, BI tools (e.g., Tableau, Power BI), and performance dashboards. This fantastic new role is to be based in the companys office in More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

Solutions Architects in our business live at the intersection of sales and technology. Using your technical background as a foundation, you'll help prospective clients understand the gains and benefits that modern, cloud-based customer experiences can deliver. Some opportunities More ❯

Conversation/Chatbot Designer (LLM AI) Location: Remote (UK-based only) Duration: 4-month initial contract | Full or part time | Potential to extend Were looking for a Conversation Designer to shape human-like, engaging dialogue for cutting-edge AI customer journeys in the financial services space. You'll be: ? Designing intuitive, accessible, and natural conversations to be delivered by a … Collaborating with product, data, and engineering teams ? Using tools like Figma, Voiceflow, and Miro ? Driving continuous improvement through user feedback and data You should bring: ? Experience with conversational AI, chatbots or voice assistants ? Prompt engineering skills (CoT, prompt chaining) ? A portfolio showing impact through design ? Confidence working in agile, cross-functional teams Nice to have: background in regulated environments or More ❯

AI & Automation Engineer - Manchester/Hybrid Working We are working with a prestigious Professional Services client as they look to drive AI automation within their Service Delivery function. This is a new role and would offer an excellent opportunity to More ❯