stay a quarter). Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security. Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not a necessity. This is an opportunity More ❯
stay a quarter). Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security. Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not a necessity. This is an opportunity More ❯
to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not a necessity. Any experience in Power More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts, and maintain clear, effective communication. Team Leadership: Support and develop 1st and 2nd … training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet SLAs and maintain service desk performance. More ❯
