Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
and Wi-Fi technologies. Deep knowledge and practical experience with: Routing protocols: BGP, EIGRP, OSPF Layer 2 protocols: MST, VLANs, STP Advanced features: VRFs, MPLS, RSVP, VXLAN Wireless technologies: Cisco or Aruba WLAN solutions, Wi-Fi RF planning and troubleshooting Working knowledge of network automation practices, including: Python scripting for configuration tasks and output parsing REST APIs and tools … like Postman for interacting with network controllers Familiarity with controller-based systems like Cisco DNAC, Aruba Central, or Meraki Dashboard APIs Strong troubleshooting and analytical skills with a methodical approach to resolving complex issues. Experience in client-facing, service delivery, or consulting roles in a fast-paced, high-expectation environment. Ability to travel up to 75%, including international assignments … sometimes on short notice. Excellent communication skills, both verbal and written PREFERRED QUALIFICATIONS: Cisco certifications (CCNP – Enterprise or Wireless preferred) or Aruba/Juniper certifications Experience working with global clients or large-scale enterprise environments Exposure to network monitoring and management tools (e.g., Catalyst Centre, Meraki Cloud, Juniper MIST) Understanding of network security best practices, including segmentation and NAC More ❯
