7 of 7 Microsoft 365 Jobs in Northern Ireland

written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating systems Experience or good understanding of Microsoft O365 and Active Directory. Support of desktop applications including MS Office suite Experience with remote desktop support would be an advantage Awareness of ITIL framework You will ...

portal. Provide end-user training and guidance on IT tools and best practices. Key Skills/Knowledge Strong knowledge of Windows OS, Office 365, collaboration tools (Teams, Zoom, etc.) Familiarity with Active Directory (user management, group policies) Experience in mobile device management (Intune, etc.) preferred Excellent troubleshooting ...

incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. ...

incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. ...

Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification ...

university degree in a relevant field. Excellent written and verbal communication. A proactive, can-do attitude with an eagerness to learn. Comfortable using Office 365 (Excel, etc.). Strong attention to detail. Familiarity with social media platforms and content creation tools is a plus. Previous experience ...

experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your ...