Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Londonderry, County Londonderry, Northern Ireland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £180 per day
applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging, and deployment … laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops