3 of 3 Cisco Jobs in Worksop

end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc Skills Experience Required: 3rd Line IT Support - must have strong 3rd line IT Support … in an Enterprise Environment - carry out upgrades & maintenance. Detailed understanding of core IT Infrastructure products- 3rd Line IT Support level. SD WAN - ability to troubleshoot. Networking Troubleshooting - Aruba or Cisco - troubleshoot Network Switching & Routing. Firewalls - ideally Fortinet or similar support experience. IOT & Operational Technology - how these can exist alongside IT. Microsoft Office 365 - Administration. Active Directory & Azure Active Directory … Company Car Allowance + Company Pension + Employee Assistance Programme (EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN More ❯

agreed. • Establish and maintain effective business relationships. Experience – 3rd Line Support Engineer • In-depth knowledge of general networking & SD-WAN systems. • Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). • Complex Aruba WiFi Infrastructure, including management software such as Clearpass. • Detailed understanding of core IT infrastructure products. • Practical & detailed knowledge of Microsoft AD, MCM More ❯

and when required by incidents, requests or other requirements. The Key Requirements... In-depth knowledge of general networking & SD-WAN systems. Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). Complex Aruba WiFi Infrastructure, including management software such as ClearPass. Detailed understanding of core IT infrastructure products. Practical & detailed knowledge of Microsoft AD, MCM More ❯