Contact Centre Support Engineer (Cisco Webex)
- Hiring Organisation
- Hamilton Barnes
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum + Other Benefits
working with an established technology and managed services organisation looking to recruit an experienced Contact Centre Support Engineer with strong Cisco Webex experience. This is an opportunity to join a specialist technical support team responsible for supporting enterprise contact centre and communications environments. The role is focused on Cisco … complex technical issues, work confidently with customers and independently troubleshoot within a busy managed services environment. Key Responsibilities Provide 2nd Line technical support across Cisco Webex Contact Centre environments. Investigate, troubleshoot and resolve technical incidents affecting contact centre and communications services. Support Webex Calling and associated Cisco cloud ...