1 to 25 of 96 Microsoft 365 Jobs in the North West

Application Support Engineer (also suitable for: Microsoft 365 Support Administrator | 2nd Line Support Administrator | SharePoint Administrator) Salary: £33,000-£40,000 + benefits Location: Remote-first (occasional travel to Manchester or Oxfordshire) Our client, a well-established and highly regarded medical communications agency, is looking to hire … Support Engineer to join their in-house Technology team. This role offers the opportunity to work in a supportive, collaborative environment, providing hands-on Microsoft 365 and application support to a workforce of approximately 120 users. You will work closely with an external Managed Service Provider ...

directly improve how people work every day. As an Application Support Engineer, youll sit at the centre of the organisations technology function, ensuring Microsoft 365 is stable, well-managed, and genuinely useful to the wider business. Youll act as the internal technical authority, working alongside an external … felt across the organisation. Whats in it for you Remote-first working with only occasional travel to Manchester or Oxfordshire Clear ownership of Microsoft 365 and the internal SharePoint intranet An in-house role with autonomy and influence, not ticket-chasing A stable, well-established organisation with ...

Join Transforming Support as a Digital Service Support Engineer, delivering modern Azure and Microsoft 365 services in a hybrid, user-focused IT role that truly makes a difference. Digital Service Support EngineerManchester – Hybrid with national travel required Full time, permanent position £28,000 - £40,000 per annum … role in delivering and supporting modern, cloud-first digital services. This is a hands-on, user-facing IT support role combining technical troubleshooting, Microsoft Azure administration, Microsoft 365 support, and end-user device management. Key Responsibilities: Provide high-quality technical support to end users both remotely ...

users across the organisation. About the Role This is a user-facing, technically varied role that combines day-to-day support with Azure and Microsoft 365 administration, end-user device management, and wider infrastructure responsibilities. You will work closely with colleagues across the business to troubleshoot issues … develop a strong understanding of the systems that support daily operations. You’ll support users both face-to-face and remotely (via phone and Microsoft Teams), taking ownership of issues through to resolution. The role is hybrid, with some travel to business sites for technical surveys, installations ...

Team maintaining, supporting and improving the IT services they provide to their clients. Role Summary You support and report to the Technology Director, delivering Microsoft 365, Intune, infrastructure, and network administration across multiple customer environments within an MSP. You provide advanced technical support, attend customer sites, contribute … delivery, act as an escalation point for complex issues, and make practical technical and security recommendations to improve customer systems and services. Key Responsibilities Microsoft 365, Identity, and Endpoint Management Administer Microsoft 365 services across multiple customer tenants, including users, groups, licences, email, collaboration ...

wide range of modern technologies, this role will suit you perfectly. You’ll act as a key escalation point for technical issues across Microsoft 365, Azure, Windows Server, networking and endpoint management. You’ll work extensively with their RMM platform and cybersecurity tooling—including SentinelOne, Huntress … escalation point for 1st line engineers and seeing issues through to full resolution Monitoring, managing and remediating systems using RMM tools Troubleshooting issues across Microsoft 365, Azure AD, Windows Server and endpoint devices Supporting endpoint security, EDR platforms (SentinelOne, Huntress) and backup solutions Assisting with deployments, migrations ...

maintain on-premises, cloud, and virtual desktop environments, ensuring secure, reliable, and high-performing systems. The role has a strong focus on Citrix, Microsoft cloud technologies, and modern endpoint management, and acts as a senior escalation point for the Service Desk. Key Responsibilities: Design, implement, and support infrastructure across … DHCP, GPO, and certificate services. Manage virtualisation platforms including VMware and XenServer. Support and optimise Citrix Virtual Apps & Desktops and Citrix Cloud. Administer Microsoft Azure and Microsoft 365 services. Manage endpoint security, compliance, and application deployment using Microsoft Intune. Act as an escalation point ...

experienced IT Support Analyst to provide first, second and third line support within an enterprise IT environment. The role has a strong focus on Microsoft 365, Azure, Entra ID, identity and access management, MFA, and Intune, supporting end users, devices, and secure access to systems. You will … support ongoing IT operations and projects. Key Responsibilities Deliver 1st, 2nd and 3rd line IT support to end users Administer Microsoft Office 365 (Exchange Online, Teams, SharePoint, OneDrive) Manage Azure and Entra ID (Azure AD) users, groups, devices, and access policies Support identity and access management, including ...

technology systems remain secure, resilient, and aligned with business objectives. As an all-round IT professional, you'll be responsible for managing our Microsoft 365 environment, Azure infrastructure, endpoint management through Intune, network systems, and broader IT infrastructure. This is an excellent opportunity for a technically proficient … Microsoft 365 environment including Exchange Online, SharePoint Online, Teams, and OneDrive Manage user accounts, licenses, permissions, and security policies within M365 Implement and maintain collaboration tools and workflows to enhance productivity Monitor service health and resolve M365-related incidents and service requests Stay current with M365 updates ...

Support Analyst with Microsoft 365, Windows systems and networking experience required by a digital technology solutions provider. In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover. This is an Inside IR35, three … role offers exposure to both operational support and project-based work within a close-knit team. Responsibilities: Deliver first and second-line support across Microsoft 365, hardware, and core systems Maintain, configure and troubleshoot laptops, desktops and user peripherals Support network functions including VLAN ...

include a mix of on-premise and cloud work, so no two days are the same. You might be configuring new cloud services, migrating Microsoft 365 environments, deploying or upgrading virtual servers, installing and securing firewalls, setting up VPNs, or implementing backup and disaster recovery solutions. Theres … apply. Qualifications - Relevant networking, infrastructure and Microsoftqualifications (CCNA, JNCP, MCSA, VCP) Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manage Cloud - Experience with public and private cloud such ...

office in Manchester or London. As our Senior Cloud & Infrastructure Engineer, you will be responsible for:- Cloud Infrastructure & Services Managing and optimising Microsoft Azure resources, including virtual machines, storage, and networking components. Administering Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Intune). Implementing and maintaining … combination of some of the following skills, then LETS TALK! Proven track record in an IT engineering or system administration role. Expertise in Microsoft Azure cloud services and Microsoft 365 ecosystem. Strong knowledge of cybersecurity frameworks, tools, and best practices. Solid background in Windows Server, Active ...

incidents and requests Diagnose and resolve hardware and software issues, including device swap-outs Provide support across End User Compute (EUC), networking, applications (including Microsoft 365), printing and unified communications Support video conferencing, meeting room technology, fixed and mobile telephony Deliver end-user training as part … with IT ticketing systems Experience supporting EUC environments and management platforms (e.g. SCCM, Intune, Active Directory) Strong Microsoft 365/Office 365 experience Exposure to cloud platforms, particularly Microsoft Azure Basic networking knowledge Experience supporting video conferencing and telephony systems Understanding of IT project ...

quality standards. Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches). Client Engagement: Act as a technical lead and consultant, communicating directly … knowledge sharing. Person Specification for the IT Project Engineer Minimum 3 years' experience in an MSP or multi-client environment. Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure. Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune ...

Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high … tools, platforms, and technologies. Skills & Experience Needed Essential 4–10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking — VLANs, routing, firewalls, switching, Hyper-V/VMware, Backup & DR solutions, Security tooling, MFA, conditional ...

escalation point for more complex issues and collaborate closely with DevOps, Security and Application teams. Key Responsibilities Enhancing on-prem infrastructure and Microsoft 365 environments Working with Entra ID and identity-based security solutions Supporting large-scale infrastructure initiatives such as email migrations and centralisation projects Managing … work confidently across a varied and complex environment. Essential Experience Experience in an infrastructure or technical analyst role Strong knowledge of Active Directory, Exchange, Microsoft 365 and Entra ID Experience working with cloud-based solutions Strong troubleshooting, analytical and communication skills Self-driven, able to work independently ...

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams … Spot recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support ...

ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy ...

ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy ...

data is accurate, accessible, and aligned with company standards. You'll be part of a proactive information delivery team, using your expert knowledge of Microsoft 365 tools, including SharePoint and the Power Platform, to create customer-focused solutions that drive efficiency and innovation. Key Responsibilities Develop … maintain bespoke tools and solutions using Microsoft Power Platform and SharePoint. Collaborate with stakeholders to deliver intuitive, user-friendly data solutions. Ensure asset information is accurately captured, updated, and maintained across systems. Support audits and reporting by preparing and retrieving asset data. Drive continuous improvement and best practices across ...

data is accurate, accessible, and aligned with company standards. You'll be part of a proactive information delivery team, using your expert knowledge of Microsoft 365 tools, including SharePoint and the Power Platform, to create customer-focused solutions that drive efficiency and innovation. Key Responsibilities Develop … maintain bespoke tools and solutions using Microsoft Power Platform and SharePoint. Collaborate with stakeholders to deliver intuitive, user-friendly data solutions. Ensure asset information is accurately captured, updated, and maintained across systems. Support audits and reporting by preparing and retrieving asset data. Drive continuous improvement and best practices across ...

Doing: Product Expertise & Thought Leadership: Act as the subject matter expert for all IT & Cyber product areas (e.g., cloud, cyber security, managed services, Microsoft 365, backup/DR). Maintain cutting-edge knowledge of features, competitive positioning, and market trends. Share best practice strategies and playbooks with … experience in IT managed services, cloud, cyber security, or infrastructure solutions (MSP environment highly desirable). Deep product expertise in at least one area: Microsoft 365/Azure, cloud migration, cyber security (firewalls, EDR, SIEM), backup/DR, network infrastructure, or managed services. Proven ability to translate ...

Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. … Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting ...

while also shaping strategy and improving how things work. What you will be doing Owning day-to-day IT operations across the business Managing Microsoft 365, networks, devices, and core business systems Acting as the main point of contact for all IT issues and improvements Managing third … opportunities, and roadmap What they are looking for Proven experience in an IT Manager, IT Lead, or Senior IT Engineer role Strong knowledge of Microsoft 365, Windows environments, and cloud services Experience managing suppliers or MSP relationships Comfortable supporting both office-based and remote users Confident communicator ...

Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate … environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Willingness to undertake funded and self-paced training, to enhance skills & experience Excellent ...