Desktop Support Engineer
Gloucester, England, United Kingdom
Shared Services Connected Ltd
opportunities. What you'll be doing: Technical support of a Windows desktop solution, including fixing and problem/defect root cause analysis Management of virtual desktop infrastructures hosted within Citrix XenDesktop Test and Release Windows desktop security patches Creation and maintenance of Windows desktop automated builds (MDT & SCCM) Maintenance of AD Group Policies Handle customer problems promptly; Take part … call-out rota and working some evenings and weekends if necessary What you’ll bring: Understanding of patch management and able to deploy patches. Experience in MS Exchange, VMWare, Citrix VDI, Remote access VPNs, Windows Server 2019/22 (AD GPO PowerShell) and Windows 10. Understanding of computer networks. Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts. ITIL More ❯
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