2 of 2 Citrix Jobs in Birmingham

senior 3rd/4th Line Infrastructure Support role. · Strong troubleshooting skills across enterprise infrastructure technologies. · Linux (Ubuntu)/VMware – healthy knowledge of · Windows Server · Citrix · Microsoft 365 & Entra ID · Apache, NGINX and/or IIS · DNS, networking and load balancing · Backup & Disaster Recovery · SonicWall or similar firewall technologies · Experience … Cloud migration projects, including Microsoft 365 and SharePoint. · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. · Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement · Deliver high-quality technical support across a varied client base. · Participate in technical meetings and provide expert guidance ...

automation solutions. Design and implement OCR and intelligent document processing pipelines for structured, semi-structured and unstructured documents. Develop automations that operate reliably within Citrix, VDI and other controlled or locked-down enterprise environments. Design robust exception-handling, retry, recovery, logging and escalation patterns. Integrate Automation Anywhere solutions with … automation workflows. A solid understanding of OCR concepts, document quality considerations, confidence thresholds and the practical limitations of automated extraction. Experience developing automations for Citrix, VDI or other environments where direct application integration may be restricted. Strong knowledge of exception handling, logging, retry mechanisms, recovery processes and production support. ...