Client Service Account Manager - Associate
Bournemouth, England, United Kingdom
JPMorgan Chase & Co
with excellent communication abilities and a passion for Diversity, Equity, and Inclusion, who can effectively manage priorities and utilize AI, LLM, and Alteryx to enhance our operations. As a Client Service Account Manager - Associate in the Client Service Team, you will be responsible for delivering best in class service and strives to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. You will develop an excellent understanding of the client's primary business, the products and services they receive from J.P. Morgan and collaborate with other J.P Morgan key stakeholders to ensure we provide a seamless client experience. Job responsibilities Be responsible … for the client experience across all aspects of their day-to-day relationship with JPMorgan Payments. Maintain an accurate and active service temperature check for all clients within the portfolio. Identify and remediate service issues that impact the client, and escalate potential risks associated with client activities. Understand the organizational structure to communicate and remediate client More ❯
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