Key ClientAccountManager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a … recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security … and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and accountMore ❯
WR14 4EW, Upper Colwall, Herefordshire, United Kingdom
Four Squared Recruitment Ltd
Key ClientAccountManager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a … recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security … and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and accountMore ❯
Client Services AccountManager - Digital Brand Campaigns Location: Central London, Soho Salary: £33-38k base plus 15% bonus and excellent company benefits Date Posted: 15 January 2016 Job Type: Permanent Company: Premium Ad-Network Contact: Job Ref: CSM3 Job Description Join a premium ad network serving high impact branded ad campaigns across digital. They look to … create and build standout brand experiences working closely with top agencies, clients direct, and premium publishers. Manage client relationships post sale of campaign, and act as the main point of contact. Ensure client retention through excellent customer service. Work with internal teams to coordinate a smooth workflow for all managed campaigns. Provide insight in to campaign performance to … clients, and work to generate new business and upsell. Candidates will need experience of managing client accounts for digital ad campaigns. You will need a strong understanding of campaign metrics (CTR, CPA, etc.), and have a good level of campaign analysis and 3 rd party reporting systems. Salary circa £33-38k base plus 15% bonus and excellent company More ❯