Software Trainer
Darwen, Lancashire, North West, United Kingdom
Tagtronics
your main focus being on training customers on how to use our homecare software, helping them get the most out of the system. Youll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. Youll also be vital in supporting long-term success, ensuring customers feel confident and … strong, trusted relationships with your accounts, youll be the go-to person for advice, product guidance, and support. Additionally, you will: - Support clients through every stage of the onboarding journey - Deliver training for existing customers and help develop useful training content - Review customer journeys and identify areas for improvement - Help clients overcome any challenges using a consultative, solution … strategic planning, and project management - Organisational skills - To be a team player Other organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, Customer Relationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager. Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing More ❯
Employment Type: Permanent
Salary: £35,000
Posted: