2 of 2 Client Onboarding Jobs in Knutsford

customers troubleshoot challenges, implement best practices, and optimise their environments. Deliver tailored enablement sessions and resources for customers with varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the value proposition and can effectively utilize our products. Coordinate training sessions and provide … products and services. Generate regular reports on customer health, satisfaction, and usage. About You Skills and Experience 5+ years of experience in a Customer Success, Account Management, or similar client-facing role in a SaaS or tech environment. Proven track record of managing and growing enterprise accounts, delivering on retention and growth targets. Strong technical acumen and ability to More ❯

troubleshooting networking issues, and system hardening. Key Responsibilities Hands-on technical support: Assist customers in deploying our products in various environments (cloud, on-premise, CI/CD). Customer onboarding & enablement: Provide training to optimize product usage and overall satisfaction. Deep product expertise: Develop thorough knowledge of product features and how they address customer needs. Cross-functional collaboration More ❯