3 of 3 Client Onboarding Jobs in North Yorkshire

+ Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions … UK. In charge of Jira and dealing with customer faults/escalations • Responsible for the smooth operation of cloud-based SaaS suite • Ensure efficient client onboarding and seamless integration of SaaS solutions, tailored to specific market needs. • Collaborate with sales and technical teams to secure high-margin ...

with confidence, clarity, and care. Role Customer support & training: Respond to customer questions through Intercom, providing clear, friendly, and solution-focused guidance. Run onboarding and training sessions for new users (via Zoom), helping them confidently adopt the CRM. Deliver occasional webinars and group training workshops. Write help articles … bugs, requests, and data issues into GitHub clearly and consistently Process & quality: Help shape and refine customer-facing processes, support documentation, and onboarding materials Identify common customer challenges and work with the tech team to improve the experience. Bring positivity, enthusiasm, and a bit of sparkle ...

individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with … products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention ...