End User Support Engineer
Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
LIMA Networks LTD
to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers’ internal IT teams.This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at … closure, to uphold service transparency and efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. To succeed in this role, you should have experience with Active Directory, Office 365 administration, Microsoft Intune, Microsoft Teams, Group Policy, and basic More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted: