1st Line Support Engineer
- Hiring Organisation
- LIMA Networks LTD
- Location
- Salford, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers’ internal IT teams. This hybrid role follows a 07:00 – 19:00 shift … efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. Experience and Skills: To be successful, you should have skills and knowledge of these technologies: Active Directory Office ...