1 of 1 Client Onboarding Jobs in Stevenage

and someone who is a positive person to be around. Candidates must live locally, within a 15-mile radius of Stevenage. Main duties and responsibilities Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. Configuring, reprovisioning and onboarding devices for clients. … chat. Keeping clients updated with progress if an issue cannot be resolved straight away. Communicating and explaining technical information clearly to a non-technical audience. Keeping process documentation and client information up to date. Onsite visits to clients for issues that cannot be resolved remotely. Configuring and provisioning IT environments for new clients. Involvement in technical implementation projects from … General requirements Ensuring all responsibilities are met in accordance with company procedures. Understanding the need for confidentiality when dealing with both internal and external information. Flexibility to travel to client sites (UK only). Flexibility to work outside of or more than standard hours when necessary to achieve objectives required. Sound knowledge of the company’s service offering specific More ❯