1 of 1 Client Onboarding Jobs in Wymondham

are delighted to be recruiting for a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a Service Manager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is … with the right priority levels and customer communication. Working with other Heads of Departments for strategic improvements and a joined-up approach. Overall onboarding of new service clients, introductory calls, Freshdesk demos, issuing out welcome packs. Personal Specification … At least 3 years' experience managing an AV or IT service function. Experience of managing escalations or other complicated issues. Experience of supporting large client contracts. Experience managing both a field service and helpdesk team. Proficient with Microsoft Office including Outlook, PowerPoint, Word, Excel, etc. Familiar with customer service More ❯