1 of 1 Client/Server Jobs in Oxfordshire

Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and / or internet. You will serve as a post-sales support liaison between company and customer and if needed, would be required to support pre … customer incident or service request. What can we offer you? Hybrid Working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover 24 / 7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will … questions and troubleshoot and resolve customer issues with complex technical products over the telephone or via electronic communications in the areas of system configurations / setup, product functionality and bugs / enhancements / upgrades. You will advise customers, work to diagnose customer issues with Thales IAM products More ❯