2 of 2 Client Services Manager Jobs in West Yorkshire

Our client, a rapidly growing managed service provider (MSP) specializing in backup, disaster recovery, and cyber resiliency solutions is looking for a Client Service Manager (CSM). The CSM will ensure current customers receive exceptional service and will support maintaining customer satisfaction, customer retention, and discover expansion opportunities. The CSM will be the main … needs. Compensation for this role is a combination of a base salary with bonuses based upon successful retention of our existing customer base. Responsibilities for Client Service Manager: Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner. Conduct regular Service Reviews to identify potential issues, understand … professional manner. Support proactive marketing campaigns to keep customers informed about product updates and best practices. Keep records and documentation of customer interactions. Qualifications for Client Service Manager: 5+ years prior experience in customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate analytical and More ❯

Job Description - Senior Client Services Manager (25393) Job Title: Senior Client Services Manager Type: Permanent, Full Time (37.5 hpw) Salary: £28,174 to £30,804 per annum Benefits: Plus, great benefits including Health Cash Plan! About the Role Lead a team that cares and empowers individuals to live their best … at Queen Street (7 beds) and Calder House (6 beds) to deliver high-impact, person-centred housing support and foster a positive workplace environment. You will manage supported living services for individuals with mental health needs, acquired brain injuries, autism, and learning disabilities, and oversee housing management at our Batley service (8 beds). Key Responsibilities Lead, coach, and … challenge misaligned behaviours. Understanding of customer needs and a passion to advocate for them. Experience in support delivery within housing or care settings. People management experience, including managing multiple services or managers. A vehicle insured for business purposes (mileage paid). Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is More ❯