2 of 2 Cloud Computing Jobs in Moray

Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues and prevent future occurrences. Install and … UK Driving licence (visits to client sites are an essential part of the role). Advantageous but non-essential skills: Understanding of VOIP telephony systems Experience with Microsoft Azure cloud computing platform Experience with Domains, DNS and SSL management Virtualisation experience in VMWare, HyperV Experience of supporting Accounting packages such as Pegasus Opera, Sage, QuickBooks, Xero Experience of More ❯

Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing and troubleshooting complex hardware, software, cloud, and network issues to resolution Performing in-depth analysis of system logs, event logs, and other data to identify root causes of issues and preventing future occurrences Installation and … easily commutable distance of Cullen AB56 is a requirement for this position The following would be advantageous though not essential: Understanding of VOIP telephony systems Experience with Microsoft Azure cloud computing platform Experience with Domains, DNS and SSL management Virtualisation experience in VMWare, HyperV Experience of supporting accounting packages such as Pegasus Opera, Sage, QuickBooks, Xero Experience of More ❯