Tech Support Lead
- Hiring Organisation
- Lucy Walker Recruitment
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000/annum
service levels are achieved and reporting on these to the Senior Leadership Team. Working collaboratively cross functionally across the business to review and identify coaching and training needs for the teams. You will design QA based coaching and training materials to continually assess and improve customer experience and track outcomes … ongoing basis. Ensuring any feedback is acted on through coaching Involved with adhoc projects Skills & Experience required: Experience within a similar Tech team leader role is essential You will have leadership or supervisory experience, able to analyse the performance of a team effectively and report on KPI's. Able ...