3 of 3 Coaching Jobs in Newport

utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Essential Criteria Experience working effectively More ❯

request training as needed. What We’re Looking For: Recognised training qualification (e.g. CIPD, TAP). Proven experience as an IT Trainer, ideally within a professional services environment. Strong coaching and facilitation skills. Solid understanding of the training cycle and L&D principles. Excellent interpersonal and communication skills. Reward: Competitive salary Hybrid working model with flexibility. Inclusive and supportive culture. More ❯

and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice More ❯