15 of 15 Coaching Jobs in South Wales

role within a disputes or chargeback team. In-depth, expert-level knowledge of the disputes lifecycle, chargeback codes, and regulations for the VISA card scheme. Demonstrable experience in leading, coaching, and developing a team. Strong analytical and problem-solving skills with a data-driven approach to decision-making. Exceptional communication and interpersonal skills, with the ability to manage stakeholders at More ❯

builds trust, and shares knowledge. Communication: Communicates clearly and appropriately for the audience, including stakeholders and engineers. Customer Focus: Keeps reliability, performance, and user experience central to engineering decisions. Coaching & Mentoring: Supports growth and development of other engineers through structured feedback and informal guidance. Accountability: Takes ownership of deliverables, quality, and post-release operations. Strategic Awareness: Aligns engineering work with More ❯

have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery More ❯

have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery More ❯

and facilitation of resource plans, forecasts future resource requirements, working with customers, Head of Business Resilience and the Head of Cyber Security Delivery to agree resource requirements. Responsible for coaching, mentoring and guiding team members with day-to-day activities. Responsible for driving collaboration and continuous improvement mind-set across the team. Responsible for constructing clear and concise communication channels More ❯

agile delivery environments, working closely with product owners, testers, and analysts. Strong problem-solving skills with the ability to explain technical issues to non-technical stakeholders. Experience mentoring and coaching others, with a commitment to building capability across the team. More ❯

Influencing strategic direction in a medium to large enterprise. Stakeholder management and external supplier management, along with experience of managing delivery in a multi-supplier environment. Desirable Experience in coaching and leading people from multiple disciplines to build and develop effective teams; initiating change and fostering an inclusive culture. Experience of planning, prioritising and resourcing work activities. Experience of agile More ❯

Providers, Asset Owners, Energy suppliers, Meter Operators and Field Service teams Delegating tasks to the project co-ordinators to ensure project priorities and SLA's are managed accordingly. Providing coaching and mentoring and first line proposition and technical support to the Project Co-ordinators Continually seeking to identify and implement process and service improvements. Providing support to the Service Delivery More ❯

utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Essential Criteria Experience working effectively More ❯

which route to pursue, keeping pace while you do so. You're recognised as the expert in your field of research, upskilling the team around you by routinely mentoring, coaching or teaching others within research or other functions. You identify opportunities to increase everyone's impact and help everyone belong by improving research-wide ways of working, following through to More ❯

up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. Develop team skills through 1:1s, coaching, huddles, and meetings. Build strong relationships with key internal stakeholders. Act as an escalation point for team support when needed. Remove obstacles preventing agents from delivering outstanding service. Shifts You More ❯

work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp More ❯

request training as needed. What We’re Looking For: Recognised training qualification (e.g. CIPD, TAP). Proven experience as an IT Trainer, ideally within a professional services environment. Strong coaching and facilitation skills. Solid understanding of the training cycle and L&D principles. Excellent interpersonal and communication skills. Reward: Competitive salary Hybrid working model with flexibility. Inclusive and supportive culture. More ❯

and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice More ❯

giving you the flexibility to deliver engaging, learner-focused training from wherever you are, while making a real difference to people's digital careers. You'll be delivering and coaching learners towards: Gateway – Extended Certificate in Digital & IT (Level 2 and above) Agored Diploma in Digital Product Management (Level 4) What You'll Be Doing Deliver interactive, engaging training sessions … remotely via online platforms. Provide one-to-one and group coaching to help learners reach their potential. Assess learner progress and provide constructive feedback to keep them on track. Use a variety of teaching resources and digital tools to enhance learning. Keep accurate learner records and ensure high standards of delivery are maintained. Support learners with both the technical skills … and professional behaviours needed in today's workplace. What We're Looking For Experience delivering digital/IT training or coaching in a similar environment. Knowledge of Level 2 Digital & IT and Level 4 Digital Product Management qualifications (Gateway/Agored experience is a bonus). Confident using remote teaching platforms and digital collaboration tools. Strong communication and presentation skills More ❯