3 of 3 Coaching Jobs in Ringwood

Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). ...

week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding custo click apply for full job details ...

week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening … Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO/IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service ...