Head of Customer Service & Operations
- Hiring Organisation
- CCP Recruitment Limited
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
measurable business results. Key Responsibilities Lead and develop the Customer Service and Operations function, ensuring outstanding service delivery across all customer touchpoints. Provide leadership, coaching and performance management to Customer Service Advisors, Technical Support teams and Field Engineers. Drive operational excellence through effective planning, resource allocation, workforce utilisation and performance ...