Lead IT Support Engineer
- Hiring Organisation
- ITSS Recruitment
- Location
- Tamworth, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum Benefits
strong client relationships and meeting SLA commitments. Lead IT Support Engineer experience: * Lead a team of 5 IT Support Engineers, providing technical escalation support, coaching, and workload prioritisation. * Managed escalated tickets, ensuring prompt resolution in line with client SLAs and contractual commitments. * Oversaw onboarding and offboarding processes, device deployments, patching ...