IT Operations and Service Management Lead
- Location
- Addlestone, England, United Kingdom
improve knowledge sharing, and ensure operational responsibilities are managed in a sustainable and consistent way. This is an ideal role for someone who enjoys working close to live services, combining practical IT operations delivery with service management responsibilities, and contributing directly to the stability and effectiveness of IT operations … Provide hands-on support for live IT services, including end-user computing, Microsoft 365, device provisioning, user access, service desk tickets and operational troubleshooting, working closely with colleagues, subject matter experts and technical teams. Provide day-to-day operational leadership and senior judgement for service desk and IT operations ...