Customer Experience Platform Executive
chertsey, south east england, United Kingdom
Cheil UK
into proposed solutions for sign-off, with an aim to deliver continuous improvement across all platforms Govern and operate digital development tools that support collaborative working across internal and external teams (e.g. JIRA and Confluence) What we need for this role At least 3-5 years of relevant … experience working in a technical Digital/Technology role Experience of working with SaaS (Software as a Service) platforms such as Sprinklr, Qualtrics, Salesforce, Verint Analytical skills to assess the impact of changes and gather actionable insights Attention to detail to support the planning and execution of change … and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across different functional areas of the organization A strong communicator both written and verbal Able to explain sophisticated and often complicated changes More ❯
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